Main objective:
Design a quality evaluation system for the national «Responsible Service» program.
Summary:
The “Design of the evaluation system for the «Responsible Service» program represents an evaluation system for the “Responsible Service” program. A program whose main objective is to involve professionals in the hospitality sector in the prevention and reduction of problems associated with the consumption of alcohol and other drugs.
Quality evaluation is the only valid, reliable and scientific strategy that allows us to know the effectiveness, efficacy and efficiency of prevention programs. The design of an evaluation system according to the needs of the national «Responsible Service» program allowed us to detect the keys to improve its preventive quality. Designing and exposing the application recommendations facilitated a roadmap focused on evaluating, on the one hand, its effectiveness: what effect it produces and if this is the expected one, its efficiency: what costs it generates compared to what benefit, and its effectiveness: whether it can be said that it is It is a purely preventive program for the harm associated with alcohol and other drugs in festive contexts. The methodology used had two pillars, first, the analysis of bibliographic material of a different nature: that produced in recent years by the «Responsible Service» program, scientific articles, evaluation reports and results of comparable projects, prevention guides and training websites. technical resources. On the other hand, the analysis of the programs that accredited preventive effectiveness (STAD in Europe, Youth in Europe, et al.). The second area was conducting interviews with key informants. Due to their experience and privileged position, they offered us highly valuable information to design the evaluation system for the «Responsible Service» program.
Keywords:
Program evaluation, damage prevention, gender, nightlife, environmental prevention, evidence, effectiveness, environmental prevention.
