Digitisation of the evaluation and intervention of the«Servicio Comunitario» program

Digitalisation of the evaluation and intervention of the «Servicio Comunitario» program

Year:

2023

Funded by:

Delegación del Gobierno para el Plan Nacional sobre Drogas. Orden SND/1205/2021, de 5 de noviembre, publicada en el Boletín Oficial del Estado de 6 de noviembre de 2021, se establecen las bases reguladoras para la concesión de subvenciones en régimen de concurrencia competitiva a entidades privadas sin fines de lucro y de ámbito estatal, para el desarrollo de proyectos en materia de prevención y tratamiento de adicciones, financiadas con fondos europeos. Resolución de 17 de agosto de 2022 por la que se convoca la concesión de subvenciones en régimen de concurrencia competitiva a entidades privadas sin fines de lucro y de ámbito estatal, para el desarrollo de proyectos en materia de prevención y tratamiento de adicciones correspondientes al año 2022 en el marco del Plan de Recuperación, Transformación y Resiliencia, financiado por la Unión Europea – NextGenerationEU.

Main objective:

To digitize the evaluation and intervention of the Community Service program.

Summary:

The aim of the programme ‘Digitalisation of the evaluation and intervention of the Community Service programme’ was to provide the programme with a presence in the digital environment and to speed up evaluation and intervention thanks to digital tools. The digitalization of the program has made it possible to improve communication with the agents involved in the prevention of damage. It has improved efficiency and participation by avoiding travel and time incompatibilities between the professionals concerned.

The program lacked a digital presence. Having it was inescapable. The digitalization of the program has made it possible to have a digital identity through an accessible web page that compiles the information of the program. It facilitates and democratizes information to all professionals, especially in the field of additions, users or nightlife professionals. Thanks to the digitalization of the program, we have an address and a virtual space that provides concise and orderly information about an environmental prevention program. The digitalization of the program has also allowed us to have a presence in one of the largest virtual social networks: Instagram. Having the Instagram account has allowed us to communicate with the virtual community. Through the “Ads” tool, we have been able to program three ads that have allowed the program to gain visibility in the digital field. The digitalization of the program has also allowed us to have a “complaints channel” is one of the scopes thanks to the digitization of the program. Previously we had, as a result of informal conversations during the surveys, with stories from nightlife users. This gave rise to open a space where, with anonymity and the privacy of a virtual environment, people could narrate in order to make visible the different damages in nightlife. We value this resource positively for its potential as a tool to avoid trivializing damages and for its value as material for social research.

Keywords:

Digitalization, training, visibility, gender, digital training, evaluation, damage prevention, social networks, virtual campus, evaluation, mystery shopper.